Advanced Features / How-To Guides
Empowering more advanced users with deeper functionality
How to build your own seat plan?
Watch me demonstrate:How to create a seat plan from start to finish using osConcert Seat Plan Maker VIEW YOUTUBE VIDEONEW ONLINE SEAT PLAN MAKER FOR V...
How can I block many seats for Social Distancing rules?
Since 2020 osConcert has a simple way to Block or UnBlock seats in a Reserved Seating application.Enable Box Office Blocking in Admin>Con...
How to generate eTickets that are NOT sold as a downloadable zip file or to a folder in your server?
The Print ALL Tickets feature has been updated In Admin>Products where the show categories and products can be edited ther...
How can I change the 'reference_id' that is generated for each order?
Yes ...you can....Everything is Configurable! reference_id is generated from line 161checkout_payment.php and is inserted in TABLE 'orders' for ...
How can I set up a TAX for a specific ‘Country’ like UK and VAT?
However for a more focused exposure in your own country e.g. UKWe can create a new Geo Zone as UK (United Kingdom) especially for the purposes of sett...
What is the Season Tickets feature in osConcert?
SummaryThese files will allow the store admin to create a ‘season’ or ‘multiple’ ticket which, when purchased, will permit a customer to go on...
How do we use the Box Office Billing Address System?
This method is strictly for Front End only because we can select seats directly from the integrated Seat Plan.2018 we developed a more improved way fo...
How can I migrate osConcert safely to another server host?
IMPORTANT: First you will have compressed and 'zipped' your existing osConcert application and downloaded to your computer.You should have also S...
How Can I Adjust Color Banding?
Usually color banding per seat/product is arranged at the outset when the seat plan is integrated but there are other methods to achieve desired resul...
How to set up Admin User Groups?
Admin>Shop Settings>Admin User groupsAdding Admin User MemberOsconcert has pre-loaded Admin User Groups, for example Instructor, Call Centre Man...
How do we create CMS pages?
Admin>CMS>HomepageOn the Admin>CMS>Homepage, click the EDIT button. Then edit the text in the WYSIWYG editor.DEVELOPERS:The Homepage can b...
How can we scan eTickets using a Smartphone App?
Here’s a short tutorial explaining how we can validate our eTickets using a smartphone app.In fact a very powerful scanning app called ‘pic2shop P...
How can I arrange priority booking using a Coupon Code?
Go to Admin>Shop Settings>Enforced Coupon=YESNow we can create a New Discount Coupon in Admin>Orders>Vouchers and CouponsWe can ...
How do I set up Discount Coupons?
With osConcert... it is possible to generate unlimited Discount-Coupons or Gift Vouchers.The Administrator can send COUPON CODES to reg...
How do I correctly set Free Payment (complimentary tickets)?
After the administrator installs and enables the Free Payment Module, whenever anybody uses their complimentary coupon code (100% discount) e.g ‘COM...
What do we need to know about Theme Templates?
osConcert has four starting templates...possibly more later'lightzone' (green default) 'darkzone' (blue/black) and 'theevent' (red) and restaurantlyBo...
What is Advance Fee in Order Totals?
It can be a fee per show or per ticket....and you can itemize the details at the checkout confirmation.The actual fee must be set in the Admin>...
How do I create a seat plan in Design Mode?
How do I create a seat plan in Design Mode?GOTO UPDATE 2024In osConcert version 9.5 (APRIL 2022) there is a new feature Design ModeTo s...
How to clone a seatplan event?
Seat plans can be complex, they are hundreds of products in a category of sub categories.In order to properly "clone" (copy exactly) we should identif...