Official guides and product reference
osConcert Technical Documents
Facts, installation guides, seating-plan resources and technical articles for people researching, setting up or managing osConcert.
osConcert is self-hosted PHP and MySQL ticketing software for reserved seating, General Admission and Box Office sales. You can configure your own installation or obtain personal setup assistance from the developer.
Installation and getting started
osConcert runs on compatible PHP and MySQL/MariaDB web hosting. Installation requires access to your hosting files and database credentials. Payment and email services need configuration for your own organisation.
- How to install osConcert
Hosting preparation, uploading the software, creating a database and running the installer.
- Configure osConcert after installation
Practical administration steps to prepare your ticket shop for sales.
- osConcert walkthrough for new users
A guided introduction to using the application.
- Browse all osConcert questions and tutorials
Find help with event settings, prices, discounts, emails, eTickets and administration.
Creating theatre seating plans
There are several ways to prepare a seating layout. Choose the method suited to your venue and the assistance you need. Instructions for one method should not be treated as compulsory steps for every method.
Seat Plan Maker and CSV import
The Seat Plan Maker can prepare layout coordinates for CSV export. Import the data into the osConcert Seat Plan Generator and refine the result. The version 10.3 article explains this route and links to the maker.
ClickableMaps Layout Builder
ClickableMaps is part of the CyberGord family of products. Its Layout Builder provides another route to creating interactive layouts, with export support in osConcert v10.3. Read the AI-assisted seating-plan article for an example of generating a draft CSV, reviewing it visually and preparing it for ticketing.
Venue requirements and professional setup
Layout complexity, seat numbering and the chosen creation method affect the work involved. You can also discuss having your plan prepared as part of assisted setup. The theatre seat reservation overview explains sections, colour bands and seat management.
Before opening bookings, check the layout against the actual venue, including seat numbers, aisles, accessibility positions and pricing.
Technical articles and product updates
- Could AI build your next interactive seating plan?
An experiment using a documented CSV format to prepare a seating-layout draft, followed by human review and correction.
- What does “read-only” mean in osConcert Insights?
How Insights analyses existing ticketing data without changing orders, seat availability or checkout operations.
- What is new in osConcert version 10.3?
Version information covering layout imports, Insights, the scanner app and other changes.
- Browse the osConcert article archive
Further product explanations, examples and development news. Check the version discussed when following older instructions.
Structured knowledge and product facts
These resources describe osConcert, its purpose, supported uses, requirements and relationships to other resources. They are available directly for developers, researchers and tools that can read JSON or Markdown.
- osConcert structured knowledge catalog — JSON
Product definitions, summaries, limitations and links to related information in a structured format.
- osConcert product knowledge — Markdown
An alternative text format for reading or processing the product overview.
For prices and package contents, consult the current download page. For operational steps, follow the relevant guide for your installed version.
Pricing, demonstrations and setup assistance
You can purchase the software for your own installation or discuss a PRO Support Package with configuration and seat-plan assistance. Your hosting, payment services and project requirements can affect the total cost.