osConcert
Insights
Not just your sales.
osConcert Insights turns the data already inside osConcert into clear, practical information about sales, performances, attendance, capacity, revenue and the progress of your season.
The First Edition gives theatre managers a new way to see what is happening across their performances — without replacing the ticketing system they already know.
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Your season at a glance
Running a season involves far more than knowing how many tickets have been sold.
osConcert Insights brings together the important signals from across your ticketing data so that you can quickly understand where you are now, what has already happened and what remains ahead.
The Season Manager provides an executive view of your current season, including season progress, completed and remaining performances, recent sales momentum, recognised revenue and management analysis across your selected shows.
Which performances need your attention?
Some performances sell quickly. Others need more time. Some may look healthy in revenue but still have significant capacity remaining.
Performance Analytics helps you compare shows and performances rather than relying on instinct or manually assembling reports.
See performance activity, sales progress, occupancy and other important indicators in one place — and identify the performances that deserve a closer look.
Understand tickets, capacity and attendance
Ticket sales are only part of the picture.
osConcert Insights can examine the relationship between available capacity, tickets ordered, people admitted and barcode activity.
This is especially useful when your programme contains a mixture of reserved seating, general admission and different ticket types.
“How many tickets did we sell?”
can become:
“How full was the performance?”
“How many people were actually admitted?”
See where your sales are coming from
osConcert Insights separates the operational detail from the management view.
Sales Analytics helps you understand activity across your selected period and gives you a clearer picture of how your theatre is performing commercially.
Compare sales activity, recognised revenue and sales channels without exporting your database into another system.
Revenue with context
A revenue figure on its own rarely tells the whole story.
Insights helps place revenue alongside performances, sales activity and season progress so that management can understand what the numbers actually mean.
See recognised revenue, recent momentum and performance-level results while still retaining access to the underlying reporting detail.
Vouchers and coupons no longer disappear into the background
Gift vouchers, coupons and related credits can be difficult to understand when they are spread across ordinary ticketing reports.
The Credits & Vouchers area brings that information together so that you can inspect issued value, usage and related activity more clearly.
Ask better questions about your season
Traditional reports are useful when you already know exactly what you want to look for. osConcert Insights helps answer the everyday questions behind those reports.
The goal is not simply to produce more reports.
It is to make the information already stored in osConcert
easier to understand and use.
Built around the osConcert data you already have
There is no separate analytics account to create and no new external data collection system to learn.
osConcert Insights works with your existing osConcert information. Your orders, performances, ticket records, barcodes, capacity and sales data remain inside your own osConcert installation.
Your ticketing system continues to run as normal.
Designed for theatre management
A new management layer built directly around your osConcert ticketing information.
Executive Season Manager
Management Dashboard
Sales Analytics
Performance Analytics
Revenue Analytics
Ticket & Attendance Analysis
Credits & Voucher Analytics
CSV Exports
Multi-language Support
Light & Dark Modes
Read-only Analysis
Reporting Tools
A closer look
From the season overview to individual performances, ticket analysis and revenue, Insights lets you move from the big picture into the detail.
Click any image to enlarge it, then browse the complete gallery.
How to get osConcert Insights
The First Edition has been developed for the latest osConcert platform.
Annual Subscribers
If you have an active osConcert annual subscription, osConcert Insights First Edition is included free of charge.
Upgrade to osConcert 10.3 and add Insights to your administration area.
Contact us and we'll confirm your current osConcert version and the best route to add Insights to your installation.
Existing osConcert Users
Running an older version of osConcert?
This is a good time to upgrade.
osConcert 10.3 brings the latest ticketing platform together with new developments including Stripe support, the free ticket scanner and osConcert Insights.
Upgrade to osConcert 10.3New to osConcert?
osConcert is more than an online ticket shop.
Sell tickets, accept payments, manage seating, scan admissions and now understand the performance of your entire season from the same platform.
Discover osConcertSee your season differently.
Your ticketing database already contains the story of your season. osConcert Insights helps you see it.