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osConcert FAQ Support

Introduction

Introduction to osConcert

Installation

osConcert Installation Guidelines

Getting Started

How to get started selling tickets quickly

General Support

General Support questions

Box Office Method

How do we use the Box Office Method

Barcode Scanning

Barcode Scanning for Smartphone App

Payment System

Payment System

Discount Mods

Discount Modules

Templates

Templates

Customers

Customers Information, Set Up and Editing.

Concert Details

Concert Details

eTickets

eTicket Set Up and Editing

General Admission Events

General Admission Events

Marketing

Marketing Features and Templates

Language Support

Language Support and Features

Order Totals

Order Totals and Modules

Orders

Orders System Explained

Products

Products System Explained

Reports

Sales and Reports

Design Mode

Version 9.5 has a new feature 'Design Mode' where users can create and arrange seats in the Design Space by dragging objects to where they want them to stay. We can even clone the whole category for multiple events when the design is complete.

Shipping/Delivery

FAQ to help you set up Shipping and Delivery. For example: Some Ticketers have to send tickets by post. We need to set a shipping module, products weight, a fee, and set order totals.