Features

osConcert is good for a LAMP environment (Linux,Apache,MySQL,Php 5.2.2 – 5.2.17)
Database management with phpMyAdmin

E-Tickets

PDF 128 BarCoded printable E-Tickets

osConcert can be enabled to provide PDF E-Tickets to the customer at checkout and from within the customer account.

The E-Ticket output can be editied by Admin and generated for each seat ticket and it’s respective show from details added by Admin to the database and also seat number details from the seat plan configuration.

  • Barcoded – 128 code
  • Custom templates using easy placeholders
  • Print tickets from within customer order. Great for in-house sales.
  • E-Ticket with Concert Name, Venue, Date, Price etc FULL VERSION Supplied when you buy a seat plan

NEW! Scan, record, track, validate barcodes and collect data with your smartphone! with codereadr.com API integration

About Seat Plans

osConcert can usually be installed with relative ease but the hub of it all is developing the ‘Seat Plan‘.

The ‘Seat Plan‘ is carefully hand made to fit into your MySQL database. It could contain from 10 – 10,000+ seats, color coded and priced accordingly.

We have created functional venue plans for the London Palladium, London Hammersmith Apollo, London Theatre Royal Drury Lane and even the famous Prague Dvorak Hall.

Please bear in mind the shape and size of your proposed ‘Seat Plan‘ …even better send us details when asking for a price and we can assertain if it is suitable for our software

osConcert MULTI – Multiple versions of the seat plan can be loaded into the software. Each seat plan loaded will be available for LIVE concerts/events. Sometimes up to 30 seat plans can be loaded giving you possibly 30 days a head to take bookings if for example you have a concert every night.

osConcert COMBI- Now MULTI combined with General Admission seat booking without the need for Reserved Seating for some events. We can even combine product sales with a Reserved Seating event, like meals, car parking and merchandise.

General Features

Customer Accounts

  • Order status and history
  • Recently ordered items
  • Address Book with unlimited addresses
  • Default Billing and Delivery addresses
  • Account dashboard overview for: recent orders, personal information, newsletter subscription status, primary billing address, primary delivery address, shopping cart, recently ordered items, invoices, E Ticket pick-up.

Customer Service

  • Contact Us form
  • Feature-rich Customer Accounts
  • Order History with Status Updates(optional)
  • Forgot Password Email from front-end and admin tool
  • Order and Account Update Emails
  • Fully customisable Order Emails and Invoices with multiple Merge Fields
  • Block customer by time or permanent
  • Banning customers
  • Import customers
  • Supported formats are Eudora, Outlook, Outlook Express, LDIF, TAB, CSV and Text file.
  • Auto create passwords
  • Auto email customer to update their personal information

Managing Orders

osConcert provides a special Box Office ordering system, so that administrators can make orders through the Front End VISUAL seat plan and record orders while bypassing Credit Card payment.

Full Point of Sales (POS)

    • Fast sales process
    • Editing orders (limited)
  • View, edit, create and fulfill orders from admin tool
  • Automated invoices and seat ticket creation.
  • Discounts and Coupons/Gift Vouchers
  • Create re-orders for customers from administration panel.
  • Email Notifications of Orders
  • Order editing refunding and restocking

Sales

  • Specials
  • Discounts by user or group, item or category
  • Price Breaks (1 for $10, 5 for $30, 10 for $50) for General Admission products only
  • Specials, Discounts and Price Breaks cooperate

Payment

Configurable to authorise and charge, or authorise only and charge on creation of invoices
Integrated Gateways:

  • ANZ Bank (Egate)
  • Authorize.net
  • Authorizenet eCheck
  • Beanstream
  • Commonwealth Bank
  • Cybersource
  • Net Registry
  • PayPal PayFlow
  • PayPal Standard (not recommended)
  • Paypal / Credit Cards (recommended)
  • 2Checkout
  • Realex
  • Sagepay
  • SecurePay/ESEC
  • WestPac
  • VirtualPay
  • WorldPay
  • GestPay
  • Maybank
  • Novelnet
  • IMSP
  • ip88
  • ePDQ
  • Global Gateway

Payment methods

  • Cheque/Money Order
  • Cash
  • Cash on Delivery
  • Internal Only (For internal organizations sales)
  • Wallet Payment
  • Bank Transfer Payment

Checkout

  • SSL security for orders in front end and POS
  • Shopping Cart with tax/booking fee
  • Checkout with account to use address book
  • Option to create account at beginning of checkout
  • Accept gift vouchers
  • Saved Shopping Carts with configurable expiring

Internationalisation

  • Mono-Lingual (german, italy, spanish, french, czech, dutch, and more)
  • Support for Multiple Currencies
  • Tax rate support
  • Localization
  • Payment gateways per zone or country
  • Shipping per zone or country
  • Block orders by country using geoIP
  • Block orders where address differs from country geoIP

Site Management

  • Support for localization
  • Support for multiple currencies
  • Role based admin tool

eMarketing

  • Admin User update and password remember
  • Customer Account Update and password remember
  • Message to all customers
  • Customized Invoice Page
  • Letter Templates
  • Flexible tax management
  • Fully customizable design using templates
  • Customer Groups

Content Management System

  • 2 level HTML templated pages
  • News
  • FAQ features
  • News features

Marketing promotions

Flexible Discount Coupons and Gift Coupons and ability to restrict to customer groups, time period, products, and categories. For example: Percent Discount

    • Percent Discount
    • Fixed Amount Discount
    • Uses per Customer and or coupon
  • Free Shipping options
  • Multiple level pricing for quantity discounts
  • Customer Group-specific pricing and group-specific tier pricing
  • Newsletter Management
  • Gif, Jpg, PNG and Flash banners

General Reports

  • osConcert SALES report (tailored for seat ticket sales, printable PDF and Excel)
  • osConcert Quick Report (Purchased seats, printable PDF and Excel) 
  • Sales Report including taxes
  • Abandoned Shopping Cart Report
  • Gift Voucher/Discount Coupon Use Report
  • Refund report
  • Bank Deposit report
  • Some original Freeway Reports are just no good for Ticket Sales reporting!!!

Newer Features 2011/12

  • Combined General Admission (view demo)
  • Reseller reporting
  • osConcert SINGLE with seat plan maker (coming spring 2012)
  • No more seat plan MULTI limits
  • codereadr.com integration API
  • Alpha customer (seat plan can show special color for a nominated account) Ideal for COMPS management.
  • Customer Account access to sales reports.